Operating system and application/web server requirements for ArcGIS Web Adaptor (IIS)

The following application/web servers are supported on these operating systems:

• IIS 10
• IIS 8.5
• IIS 8

Future updates on these application/web servers are supported unless otherwise stated.

Prior and future updates or service packs on these operating system versions are supported unless otherwise stated. The operating system version and updates must also be supported by the application or web server provider.

Application/web server and operating system requirements for ArcGIS Web Adaptor (Java Platform)

The following application/web servers are supported on these operating systems:

• Apache Tomcat 7.0.92, 8.5.35, and 9.0.19
• GlassFish 4.1.1
• IBM WebSphere 8.5.5.9 and 9
• JBoss Enterprise Application Platform 7
• Oracle WebLogic 12c R1 and R2

Future updates on these application/web servers are supported unless otherwise stated.

Prior and future updates or service packs on these operating system versions are supported unless otherwise stated. The operating system version and updates must also be supported by the operating system provider.

Java support (for Windows)

ArcGIS Web Adaptor 10.8 supports Java 8.x and 12.x.

Maximum installation instances

You can install a maximum of 21 instances of ArcGIS Web Adaptor (IIS) on a single machine. If more instances are required, install them on a separate machine.

If you have earlier versions installed on the machine, you are not required to uninstall them. For example, you can have 5 instances of ArcGIS Web Adaptor 10.4 and 21 instances of ArcGIS Web Adaptor 10.8 installed on the same machine. The maximum value only applies to instances of the same software version.

Microsoft .NET Framework 4.5.2 support

ArcGIS Web Adaptor (IIS) requires Microsoft .NET Framework 4.5.2 or later to be installed. If your operating system includes Microsoft .NET Framework 4.5.2, make sure it's enabled using Windows Features. If your operating system does not include Microsoft .NET Framework 4.5.2, you can download it from the installation media and enable it using Windows Features.

Microsoft IIS required components

ArcGIS Web Adaptor (IIS) supports IIS in Windows 8.1, 10, Server 2012, 2012 R2, 2016, and 2019 Standard/DataCenter. This corresponds to IIS versions 8.0, 8.5, and 10. IIS must be enabled along with specific IIS 8.0, 8.5, and 10 components. The setup will not proceed if IIS is not detected and specific IIS components enabled.

If you already have IIS 8.0, 8.5, or 10 installed but are missing required IIS components, the setup will display the IIS requirements verification dialog box. This gives you the option to allow the installation to automatically enable any missing required IIS components. To do this, click I agree. To learn more, see the Automatically enabling IIS components section.

To learn how to enable IIS on your operating system and optionally enable the missing IIS 8.0, 8.5, or 10 components on your own, see the following topics:

• Enabling IIS and required IIS components on Windows Server 2016 and 2019 (Standard/DataCenter)
• Enabling IIS and required IIS components on Windows Server 2012/2012 R2
• Enabling IIS and required IIS components on Windows 8.1

Supported web browsers

The Web Adaptor Configuration wizard supports the following web browsers:

• Google Chrome
• Mozilla Firefox
• Microsoft Internet Explorer 11
• Microsoft Edge

ArcGIS Enterprise on cloud platforms

You can deploy ArcGIS Enterprise on many cloud platforms. Any cloud platform that provides virtual machines that meet the basic system requirements for operating system and system specifications is supported for use with ArcGIS Enterprise.

In addition to basic support, Esri provides deployment tooling and prebuilt virtual machine images on two cloud platforms: Amazon Web Services (AWS) and Microsoft Azure. When deploying on these two cloud platforms, it's recommended that you use the specialized tooling and images to simplify deployment and technical support.

Esri does not provide technical support for provisioning and configuring cloud infrastructure beyond what ArcGIS Enterprise deployment tooling creates and manages as part of its normal operations. For cloud platforms for which Esri does not provide specialized deployment tooling, support is limited to troubleshooting software-specific issues.

ArcGIS Enterprise also supports native cloud functionality such as storage and databases on several cloud platforms. Examples include Amazon Simple Storage Service (S3) and Microsoft Azure SQL Database. See the documentation for each ArcGIS component for information on the native cloud functionality that's supported.

Supported virtualization environments

All components of ArcGIS Enterprise are fully supported on virtual environments as long as they run on supported operating systems. When running third-party applications with ArcGIS Enterprise, such as relational databases, the application must also be supported in a virtual environment. Check the third-party vendor for its virtualization support.

The following virtualization environments are known to perform well with ArcGIS Enterprise and its components:

• VMware vSphere 6.5, 6.7
• Microsoft Hyper-V

Inclusion on the above list does not imply an endorsement or higher level of support. A lack of inclusion on the above list does not imply that an environment or specific version is not supported, simply that it is not an environment or version that Esri or its partners have explicitly tested.

For additional information, see Virtualization and ArcGIS Server.